FOR FOREIGN CUSTOMERS

Distributors/retailers outside Japan.
We are currently dealing with below distributors/retailers in US and Europe directly;

Aquarius Records, Honest Jons, Honest Jons Distribution, Forced Exposure, Mimaroglu Music Sales, Dusty Groove America, Metamkine, Volcanic Tongue and many others...

You may find there's a lot of shops selling our titles through above distributors. Please ask us more information.

Please note: Forced Exposure is our exclusive distributor in North American territory.

Distribution Enquiries please email to <info at emrecords.net>

Foreign reviewers/contributors
Please send samples (magazines etc) of your works to below address or email about your work/contribution first. Then we'll send exact sample(s) which you prefer to by return asap.

EM RECORDS
5-11-37-503 Yamasaka
Higashisumiyoshi-ku
Osaka 546-0035
JAPAN

FOREIGN ORDERS
Please make your order through shopping cart unless it doesn't work for your PC system.

OUR ORDER POLICY

VERIFY YOUR ORDER: We'll check our stocks and contact you to verify your order basically within 48 hours via email. Please note that occasionally it may take more for us to reply because of weekend or holiday.

INTERNATIONAL SHIPPING :
For foreign customers we ship via Postal AIRMAIL with Standard or Registered service. If you select Standard AIRMAIL, you are hereby forewarned that EM RECORDS is not responsible if your international package gets lost in the mail. If you choose Registered AIRMAIL, we'll email you the tracking number when your order was shipped.

AIRMAIL will take 7 to 15 days, EMS will take 3 to 7 days to deliver.

We'll ship your order basically within 48 hours when we confrmed your payment, then email you when its on the way.

PAYMENT: Should be paid or proceeded in 7 days from your order date, regardless of payment method. We'll cancel your order automatically after that period. If you select cash, it should be sent in registered envelope (standard AIR, lost at your risk).

If you select a Euro/GBP cash, please let us know which currency you'd like (on COMMENTS board). We'll calculate the rate at the order．Bank payment, we'll give you our account information by return.

*We are sorry but we can't accept bank cheque/personal cheque/money order*

RETURN POLICY: Basically we can't accept any return goods except we shipped wrong items and error goods. Error goods should be reported within a week after receiving the item and we'll discuss about it. We can't accept any claims after one week.

Thank you for your understanding.